What is prompt testing?
Prompt testing is systematically testing how AI tools respond to questions relevant to your brand. By testing the same prompts regularly, you measure progress and identify optimization opportunities.
Building a test set
Categories of prompts
1. Brand queries
- "What does [your company] do?"
- "Is [your company] reliable?"
- "Reviews about [your company]"
2. Service/product queries
- "Best [your service] agency in Belgium"
- "Who offers [your service]?"
- "What does [your service] cost?"
3. Comparisons
- "[Your company] vs [competitor]"
- "Alternatives to [competitor]"
- "Top 10 [your category] agencies"
4. Definition/education
- "What is [core concept from your industry]?"
- "How does [relevant process] work?"
- "What are the benefits of [your approach]?"
5. Problem/solution
- "How do I solve [problem]?"
- "Help with [challenge]"
- "Solve [symptom]"
Optimal test set size
- Minimum: 20 prompts
- Optimal: 30-50 prompts
- Enterprise: 100+ prompts
Testing protocol
Per test session:
-
Use the same prompts Consistency is crucial for comparability.
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Test in multiple tools
- ChatGPT 4o (with web search)
- Perplexity
- Gemini
- Claude
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Document systematically Per prompt note:
- AI tool used
- Date
- Was your brand mentioned? (yes/no)
- Was information correct? (yes/partly/no)
- Which sources were cited?
- Full answer (for analysis)
-
Screenshot evidence Save screenshots for later comparison.
Analysis framework
Mention rate
Percentage of prompts where your brand is mentioned.
Formula: (Number of mentions / Total prompts) × 100
Benchmark:
- 0-10%: Low, urgent action needed
- 10-30%: Average, improvement possible
- 30-50%: Good, fine-tune optimization
- 50%+: Excellent, maintain position
Citation rate
Percentage where your website is cited as source.
Correctness score
Percentage of correctly displayed information.
Sentiment
Positive, neutral or negative about your brand.
Iterative optimization
After each test round:
1. Identify gaps Which prompts don't yield a mention?
2. Analyze why
- Is content present but not cited?
- Is content completely missing?
- Is content not well structured?
3. Prioritize fixes Focus on high-impact prompts first.
4. Implement improvements
- Create new content
- Restructure existing content
- Add structured data
- Improve entity consistency
5. Retest After implementation, test the same prompts again.
Common findings and fixes
| Finding | Typical cause | Fix |
|---|---|---|
| Never mentioned | Content completely missing | Create new content |
| Competitor cited | Better content at competitor | Improve content quality |
| Incorrect info | Outdated or unclear content | Update and clarify content |
| Mentioned, no link | No clear CTA/source | Structured data + citable statements |
Testing tools and templates
Documentation spreadsheet
Columns:
- Prompt ID
- Prompt text
- Tool
- Date
- Mention (Y/N)
- Citation (Y/N)
- Correctness (1-5)
- Notes
- Screenshot link
Frequency
- Minimum: Monthly
- Optimal: Bi-weekly
- After major changes: Immediate retest
What can MatthCon do for you?
MatthCon sets up complete prompt testing programs for your brand. We build test sets, perform systematic tests and deliver actionable insights. Start with an audit or read more about measuring impact.